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PlannedPlanned

4

Auto-populate prior auth forms from existing patient records

Benefits display should show patient cost share in plain language

Automated follow-up reminders for post-discharge patients

Track auth expiration dates and alert before they lapse

In ProgressIn Progress

3

Prior auth approvals take 3–5 days and are blocking chronic care visits

Real-time eligibility verification before the patient walks in

Value-based care quality metrics report takes 2 days to run

ShippedShipped

2

Real-time dashboard for daily patient throughput

Spanish-language intake forms for our patient population